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When you join Relay, your first job won't be at a desk. You'll follow a parcel end‑to‑end, meeting every person and piece of tech involved in its journey. You'll experience every step first hand: every pain point, every bug waiting for a fix, every inefficiency we haven't optimised yet. You'll spend a night sorting parcels in the warehouse before hitting the road to deliver them.
What you'll realise, somewhere between the warehouse floor and the last parcel delivery, is that at Relay the operation is the tech. There is no distinction. To build it properly, you have to understand it from the inside.
It demands people who genuinely care about getting it right. Who want to think about the bigger picture and see how their solutions play out on the warehouse floor, or on a route. You'll think deeply, iterate quickly and love every second of it.
This isn't a 9-5. For the right person, it's better.
